Privacy Policy

1. Introduction

At ArkHire AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume building platform.

By using ArkHire AI, you consent to the data practices described in this policy.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

Data Type	Purpose
Name, Email	Account creation and communication
Resume Content	To create and customize your resumes
Payment Information	To process payments (handled by PayU)
Profile Photo	Optional - for resume personalization

2.2 Automatically Collected Information

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, features used, time spent
• IP Address: For security and analytics purposes
• Cookies: To maintain session and preferences

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Process your resume creation requests
• Generate AI-powered content suggestions
• Process payments and subscriptions
• Send transactional emails (receipts, updates)
• Improve our AI models and user experience
• Prevent fraud and enhance security
• Comply with legal obligations

4. AI and Your Data

Our AI features use your resume content to generate suggestions. Important points:

• Your data is processed securely via encrypted connections
• We use OpenRouter to access AI models
• AI processing is done on a per-request basis
• We do not train AI models on individual user data
• AI-generated content is returned only to you

5. Data Sharing and Third Parties

We share your data with the following third parties only as necessary:

Service Provider	Purpose	Data Shared
PayU	Payment processing	Name, email, transaction details
Google OAuth	Social login	Email, name (from Google)
OpenRouter	AI processing	Resume content (anonymized)
Hostinger	Hosting	All data (stored securely)

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures:

• Encryption: All data transmitted via HTTPS/TLS
• Password Hashing: Using bcrypt algorithm
• Session Security: Secure cookies, session tokens
• SQL Injection Protection: Prepared statements
• XSS Protection: Input sanitization, CSP headers
• CSRF Protection: Token-based validation
• Rate Limiting: Against brute force attacks

7. Data Retention

We retain your data as follows:

• Active Accounts: Data retained while account is active
• Deleted Accounts: Data removed within 30 days (some data may be retained for legal compliance)
• Transaction Records: Kept for 7 years (legal requirement)
• AI Usage Logs: Anonymized after 90 days

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request account and data deletion
• Portability: Export your data in a portable format
• Opt-out: Unsubscribe from marketing emails

To exercise these rights, email us at support@secureark.in.

9. Cookies

We use cookies for:

• Essential Cookies: Session management, security
• Preference Cookies: Remember your settings
• Analytics Cookies: Understand usage patterns

You can control cookies through your browser settings, but disabling essential cookies may affect functionality.

10. Children's Privacy

ArkHire AI is not intended for users under 16 years of age. We do not knowingly collect data from children. If you believe a child has provided us data, please contact us immediately.

11. International Data Transfers

Your data is primarily stored on servers in India. If data is transferred internationally (e.g., for AI processing), we ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website. Check this page for the latest version.

13. Contact Us

For privacy-related questions or concerns:

Email: support@secureark.in
Website: https://arkhire.secureark.in